Frequently Asked Questions

What if the equipment I want is out of stock?

If an item is out of stock, you can sign up to be notified when it becomes available again. Alternatively, our staff can help you find a similar product or place a special order for you.

Can I order online, and do you ship?

Absolutely! You can browse our full selection of products online and place orders directly through our shop. We offer FREE Pickup or affordable private delivery right to your door.

Can I try out the equipment before I buy it?

We offer on-water demos and test rides so you can try before you buy. We have a variety of display models in-store that you can also check out and compare. Our staff can walk you through the features and help you make an informed decision. You also have the option to rent before you buy.

What brands do you carry?

All brands can be found in the “categories” section of our shop.

Do you offer classes or training sessions?

Yes, we offer beginner and Paddle Canada Level 1 classes. Our experienced instructors will help you build your skills and confidence on the water. Check out the Lessons tab for more information. 

How do I choose the right canoe for my needs?

Consider where you’ll be paddling and how many people will be in the canoe. For solo paddling, a lightweight and narrow canoe is ideal. If you’re paddling with family or friends, a larger, more stable canoe is recommended. We offer a range of canoes for different types of water and paddling experiences. Swing by one of our shops or call us to speak with an expert.

How do I choose the right paddle for my kayak, paddleboard, or canoe?

The right paddle depends on your height, the type of watercraft, and your paddling style. For kayaks, consider the length, blade shape, and material. Paddleboard paddles should be about 6-10 inches taller than you, with adjustable options for versatility. Canoe paddles vary in length based on your torso size and the canoe's width. Stop by one of our locations and we will help you find the perfect paddle for your needs.

What’s the difference between a sit-on-top and a sit-in kayak?

Sit-on-top kayaks are open on top, offering easier entry and exit, and are ideal for warm-weather paddling and beginners. They’re also self-bailing, meaning they drain water that enters the kayak. Sit-in kayaks have an enclosed cockpit, providing better protection from the elements and more control in rough water. They’re generally preferred for colder climates and longer trips.

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